When you try to install the October 2023 or November 2023 Cumulative Update KB5031356 (19045.3570) or KB5032189 (19045.3693), the update attempts to install and then rolls back the installation. The CBS logs contain the following entries:
Info CSI 000027dc The queue has completed running, and AI failures have occured. Info CSI 000027dd ==Error Summary Start== Error CSI 000027de (F) Installer: Edge Installer Binary Name: EdgeAI.dll ErrorCode: 80070002 Phase: 39 Mode: Delta Component: NONE[gle=0x80004005] Info CSI 000027df ==Error Summary End== Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED] Info CBS Setting ExecuteState key to: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed Info CBS SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed, SubStage: 0 Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback. Info CBS Setting original failure status: 0x800f0922, last forward execute state: CbsExecuteStateResolvePending
and
Info CSI 00000006@2023/11/11:14:19:15.636 Found Edge folder path 'C:\Program Files (x86)\Microsoft\Edge' Info CSI 00002778 Performing 1 operations as follows: (0) LockComponentPath: flags: 0 comp: {l:16 b:8444060daa14da01d11300008809a809} pathid: {l:16 b:8444060daa14da01d21300008809a809} path: [l:110]'\SystemRoot\WinSxS\amd64_microsoft-windows-edgechromium_31bf3856ad364e35_10.0.19041.3570_none_74468d3311216ae2' pid: 988 starttime: 133441858113156793 Info CSI 00000007@2023/11/11:14:19:15.651 EdgeUninstalledKey registry path ['SOFTWARE\Microsoft\EdgeUpdate'] Info CSI 00000008@2023/11/11:14:19:15.651 EdgeUninstalledKey32BitView registry path ['SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate'] Info CSI 00000009@2023/11/11:14:19:15.651 Edge was not Uninstalled By User Info CSI 0000000a@2023/11/11:14:19:15.651 Attempting to install Edge on the device version: [l:9]'92.902.67' Info CSI 0000000b@2023/11/11:14:19:15.651 Preparing to install Edge Info CSI 0000000c@2023/11/11:14:19:15.651 Successfully opened software hive Info CSI 0000000d@2023/11/11:14:19:15.651 Successfully opened system hive Info CSI 0000000e@2023/11/11:14:19:15.651 Preparing to apply WIM, path is 'C:\WINDOWS\WinSxS\amd64_microsoft-windows-edgechromium_31bf3856ad364e35_10.0.19041.3570_none_74468d3311216ae2\Edge.wim' Info CSI 0000000f@2023/11/11:14:19:15.651 Applying WIM to a temporary folder [l:74 ml:75]'C:\WINDOWS\WinSxS\Temp\PendingRenames\de35f64e-5836-4aa6-92b0-dd0bce85f763' Info CSI 00000010@2023/11/11:14:19:17.770 WIM apply successful Info CSI 00000011@2023/11/11:14:19:17.770 Skipping the folder ['C:\Program Files (x86)\Microsoft\Edge'] move, as it already exists Info CSI 00000012@2023/11/11:14:19:17.770 Skipping the folder ['C:\Program Files (x86)\Microsoft\EdgeUpdate'] move, as it already exists Info CSI 00000013@2023/11/11:14:19:17.770 Successfully moved edge files to the actual location Info CSI 00000014@2023/11/11:14:19:17.770 Skipping apply of registry file ['C:\Program Files (x86)\Microsoft\EdgeUpdate\EdgeUpdate.dat'] Info CSI 00000015@2023/11/11:14:19:17.785 Successfully loaded hive file path: 'C:\Program Files (x86)\Microsoft\Edge\Edge.dat' Info CSI 00000016@2023/11/11:14:19:17.785 Failed to update software hive for Edge HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) Error CSI 00002779@2023/11/11:14:19:17.785 (F) onecore\base\wcp\plugins\edgeai\dll\edgemanager.cpp(1391): Error HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) originated in function Windows::WCP::EdgeInstallerAI::CEdgeManager::InstallEdge expression: hrErrorCode [gle=0x80004005]
The standard fixes for 0x800F0922 may not help.
Cause
The above issue happens if Microsoft Edge has been uninstalled from the computer. As a result, the update fails to service the Edge browser.
Resolution
Please reinstall Edge to resolve the issue.
Download Microsoft Edge: https://www.microsoft.com/en-us/edge/download?form=MA13FJ
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