If the process OneDriveSetup.exe is hogging the CPU time in your Windows 10 system, here is how to fix the problem.
This issue can occur if non-English / ASCII / Cyrillic characters appear in your user name and the user profile folder. As a result, OneDriveSetup.exe file write operations fail & multiple retries are attempted. To resolve the problem, use these steps:
1. Open Task Manager (Ctrl + Shift + Esc) Details tab
2. Terminate the process OneDriveSetup.exe
3. Open the following folder:
%LocalAppData%\Microsoft\OneDrive\setup\logs
(Copy the above and paste the path in File Explorer address bar, and hit ENTER)
4. Delete these two files:
- UserTelemetryCache.otc
- UserTelemetryCache.otc.session
5. Open this folder
%LocalAppData%\Microsoft\OneDrive\Update
6. Run OneDriveSetup.exe and complete the process.
Still doesn’t help?
See if reinstalling OneDrive helps. See article How to Uninstall and Reinstall OneDrive in Windows 10? for more information.
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