Error 0x80070424 in Windows Update and Microsoft Store

When you attempt to check for updates from the settings page in Windows 10, the error 0x80070424 may appear. Also, the Windows Update service may be missing from the list when you open the services console.

Error encountered
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help (0x80070424)

windows update error 0x80070424

The same error appears when you try to install a standalone Windows Update package (.msu). The full error message is mentioned below:

Windows Update Standalone Installer
Installer encountered an error: 0x80070424
The specified service does not exist as an installed service.

windows update installer error 0x80070424

Additionally, installing or updating apps from Microsoft Store also causes 0x80070424. Here is the full error message:

Something unexpected happenedReporting this problem will help us understand it better. You can
wait a bit and try again or restart your device. That may help.Code: 0x80070424

windows store error 0x80070424

Also, running the command SC QC WUAUSERV (to query the Windows Update service status) from Command Prompt returns the error [SC] OpenService FAILED 1060: The specified service does not exist as an installed service.

windows update service missing 0x80070424

When you run the Windows Update Troubleshooter to fix Windows Update errors, you may see the following message:

Service registration is missing or corrupt

and the troubleshooting status reported as Not fixed

windows update service registration missing - troubleshooter

Cause

Error code 0x80070424 denotes The specified service does not exist as an installed service. This can be evident when you open the Services MMC (services.msc); the Windows Update service or the Background Intelligent Transfer Service (BITS) service may be missing from the list.

windows update service missing in the list

Solution: Error 0x80070424 in Windows Update and Store

To fix the error 0x80070424, restore the Windows Update service registry keys using the following steps for Windows 10/11.

  1. Download wuauserv-service.zip, unzip, and extract the contents to a folder.
  2. Double-click the appropriate registry file applicable to your OS (Windows 10 or Windows 11). Click Yes when asked for confirmation. The registry file restores the Windows Update service registry key (wuauserv) located in the following registry branch: 
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

    wuauserv - Windows Update service registry keys

  3. After running the REG file, restart Windows.
    When you open the Services MMC (services.msc) after restarting Windows, the Windows Update service should be listed and the status shown as running.

    Is Background Intelligent Transfer Service missing in Services MMC?

    In case the Background Intelligent Transfer Service service is missing from the list of services, restore the BITS service, and restart Windows.

tips bulb iconIf you encounter any other Windows Update errors on your system, run the Windows Update Troubleshooter. See the article Fix Windows Update Errors for details.

The above steps should help you resolve the Windows Update error 0x80070424.

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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows. Ramesh founded Winhelponline.com in 2005.

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163 thoughts on “Error 0x80070424 in Windows Update and Microsoft Store”

    • Sorry to say bro,But it’s not working with me I tried it Still giving same error… shall i reinstall my windows 10 ,Will it work ?

    • Please share your experience. If we restart the window, we lost our files or do not like recovery. Please guide me.

  3. No lie this actually worked haha I was for sure this was going to be a virus. Thank you so much, finally after 2 days of watching useless Youtube videos this has fixed it!

    Reply

    • I cannot believe this actually worked. Like you said, I though for sure this would be a virus, but here I am with Windows Store working like a charm.

  5. Na .. Did not work for me. Installed wuauserv in reg.. Restarted windows and went back to reg to check and it was not there any more..

    Reply

  8. I actually tried many ways and read many forums…
    But nothing worked except this one…
    So, many many thanks…

    Reply

  11. Okay, this actually worked.

    This was one of the first that I opened and then ignored because I thought the zip file was a virus. After not finding any fixes on other websites, even on microsoft, I said why not, and this actually worked.

    A very simple way to fix Error 0x80070424.

    Thank you so much!

    Reply

  16. thanks a lot man, the GREAT MICROSOFT could not do which you did…u r above the company bro
    they should hire u
    thanks man really…i am so happy now..i got a bunch of updates now…haha

    Reply

    • Hello. I used this and then while my laptop was still updating, it just keeps on restarting. Windows bluescreen error keeps on appearing. Please help.

  23. I am sure a lot of people here are skeptical/paranoid, and I was too, I thought a lot of the comments saying it’s not a virus were lying. Thankfully, I was wrong, and this fix worked flawlessly!
    Thank you so very much!!!

    Reply

  30. Hey, I did what you said here. But then suddenly, my laptop just keeps crashing into blue screen and says: SYSTEM_SERVICE_SETTING

    Can’t seem to find a fix online. I think, it is when it tries to update, it suddenly crashes.

    Anyone having the same problem?

    Reply

  32. thank you so much to resolve my problem .. i have tried so methods and commands but none worked . finally got your blog n it worked like a magic . love it

    Reply

  36. I was so freakin skeptical of downloading a file that changed something on my computer. But after several months and many restarts and fixes I felt like I had no choice, and the comments were positive so I thought.. alright here we go.
    Holy moly it worked. I have a lot of updates now which is going to take forever but hey at the end I’ll have a properly functioning computer again! And maybe I can get my video driver to work properly again.

    Reply

  40. oh my god i never thought i could fix it, i just thought this would be another site that does nothing but it actually works, thanks so much

    Reply

  44. Hello,
    I say it in french from France : “merci beaucoup”
    Thanks a lot, you provided the registry file, that’s great.
    I imported it, restarted my machine and…. tada… it turned to work again.
    This saved me hours and hours of research for fixing it.

    Reply

  52. OMG – I have had the problem of deactivated windows for so long. I thought it was about ten other problems before i found this. Thank you so much.

    Reply

  58. OMG OMG. My laptop wasn’t recievingn any updates since August 2019 and I was searching all these months AND DANG, 2020 should have came to fix this HAHAHA. THANK YOU SO MUCH LOTS OF LOVE <33
    [1 JAN 2020]

    Reply

  59. This happened to me after updating Windows. Thanks for this helpful guide
    Nothing like an update to Windows 10 that deletes the service to be able to update my Windows 10.

    Reply

  61. Damn dude, this totally worked! I wasn’t even aware of the windows update service missing from the list in the first place but it’s back and now my updates are up to date!!!

    My question is, why the hell did the service disappear in the first place?!!

    This is legit the solution I’ve been looking for for awhile now!

    Reply

  67. After doing all above as you said, problem still persists i.e. “There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424)”, so what should i do now? please help.

    Reply

  71. Thank bro, had tried so many things to resolve this issue, but always failed. Fortunately stumbled across this while looking for solutions ,and it worked like a charm.

    Reply

  74. Oh my GOODNESS!!! I’M IN TEARS! LOL! WOWWW! OVER A YEARRR and all I’ve tried, NOTHING could fix my Win Update and I didn’t DARE reinstalling windows because it’s a ln advanced Alienware system that cam with Win 7 originally, upgraded to 10, I upgraded the HDD to solid state and that took months to figure out as Dell won’t help or support any other than their own HDDs… Anyway, here we are, so many months, over a year later, and so many issues and crashed I’ve been stuck with with the old 1803 windows, or 17xx.. It’s old! Now… Finally, it’ll all get fixed! I cannot believe all I did was apply the one registry entry you supplied, the “wuauserv” one, and rebooted and BOOM!!! NO it didn’t explode, it’s UPDATING! GOD BLESS YOU FOR EVER!
    Should I even do the “bits” reg key application? I should re-read in case I missed what it does specifically.

    Thank You again so much! Wow! Hahaha!!! :))))) I am so happy!

    Reply

  87. It did work. But as soon as I updated the windows, i started getting Blue screen of Death just after system bootup. I am unable to access anything as BSOD occurs within few seconds of system bootup.

    Reply

  92. No .. It did not work for me. Installed wuauserv in reg.. Restarted windows and went back to reg to check and it wasn’t there ,can someone help me out ?

    Reply

  97. Thank you so much! At first I thought it didn’t work but upon checking on the Services, I needed to manually turn on the Windows Update Services – then changed it to Automatic. It’s now downloading updates.

    Reply

  110. The first time, I tried this (instead of restarting I shut down and turned on my pc), it didn’t work (windows update service is still not present).

    The second time, I opened the registry file again and then properly restarted. Now my windows store and updates are properly working.(windows update service is now visible)

    Thanks a lot for this info

    Reply

  117. I’ve been searching for a longggg time on the internet and never found the solution then, I found this website and, IT’S WORK Thank You So Much

    Reply

  118. Thankxx a lotttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt !!!!!!!!!!!!!!! brooooooooooo , u just made mee sooo happy , i was thinking that i might need to reinstall the windows but …………….. thankxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx a toooooooonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    Reply

  121. OMG it finally works! I have tried dozens of methods to repair wuauserv, including DISM and so many…but all failed until I use your method. Thank u so much!

    Reply

  124. Thank you so much!! It worked! I struggled with this for a year! After I did it, about 20 updates popped up that needed to be done smh. I really appreciate it

    Reply

  131. As of 2021-02-12 i tried this today after having no change after Microsoft remote assistance i finally fixed it myself coz of you, Thanks a lot !!!!

    Reply

  133. Today March 3rd 2021, facing the problem from 3 days and tried all but no solution and God’s Grace through this, I finally got solved.
    Thank you mate 🙂

    Reply

  136. No .. It did not work for me. Installed wuauserv in reg.. Restarted windows and went back to reg to check and it wasn’t there ,can someone help me out ?

    Reply

  137. I can confirm it worked for me. After the installation of the registry file, the windows updates came in and started to download.

    Reply

  140. Very very thank for your method. It’s work great for me. I try to do from several method but not work untill I met your post. Thank you so much.

    Reply

  142. Sir, Service was stored for a while, but error didn’t went away. And after a while Service again vanished from the list. Looking for some more assistance. One more problem, I start BITS service, but I t stops again after some time.
    Thanks in advance.

    Reply

  146. Yep, worked with me too! Windows Update was stuck with that stupid error that just showed up from one day to another and I just needed to execute the first REG file to fix it, now I’m beeing able to download the first two Windows 11 Insider Preview updates. Thanks alot, really!! (September, 2021)

    Reply

  148. ive managed to go through step 1 – 3, nothings helped, im missing the services package and try to install w10-bits.reg and gives me an error about not having authority, only profile on this pc is admin

    Reply

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